Terms of Service

1. Introduction

Welcome to NorthcrestCapital. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and NorthcrestCapital (“Company”, “we”, “us”, or “our”) governing your access to and use of our websites, platforms, mobile applications, and services (collectively, the “Services”).

Please read these Terms carefully before using any part of our Services. By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, you must not access or use our Services.

NorthcrestCapital operates under applicable regulatory frameworks, including the Money Services Business (MSB) registration in the United States. Our services are designed for users who meet specific legal and regulatory standards, and our platform is not available to all jurisdictions or user categories.

Scope of the Agreement

These Terms apply to:

All services, content, technologies, and features offered by NorthcrestCapital

Users accessing our services through web browsers, mobile apps, APIs, or integrated platforms

Both individual retail users and institutional clients who register, transact, or interact with our platform

This agreement governs:

Your rights and obligations as a user

Our responsibilities in delivering secure, AI-powered financial services

The limitations, disclaimers, and legal protections applicable to both parties

We may update these Terms from time to time. Any changes will take effect upon publication. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

2. Eligibility and User Restrictions

A. Age and Legal Capacity

To use NorthcrestCapital’s Services, you must:

Be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater

Possess the legal capacity to enter into binding contracts

Not be acting on behalf of another person or entity unless authorized to do so

By accessing our Services, you represent and warrant that you meet these eligibility requirements.

B. Prohibited Jurisdictions

Access to our Services is prohibited in jurisdictions where:

Local laws prohibit the offering or use of cryptocurrency, AI-based trading, or financial technology platforms

You are listed on any government or international sanctions list (e.g., OFAC, EU sanctions)

You are a resident, national, or located in a region designated as a restricted territory by our compliance policy

NorthcrestCapital reserves the right to block or terminate access from users in any restricted or high-risk jurisdictions without prior notice.

C. Institutional Users and Authorized Agents

If you are accessing the platform on behalf of a company, organization, or institution:

You represent that you are authorized to bind that entity to these Terms

You agree that the entity will be fully responsible for your actions while using the platform

Institutional accounts may require enhanced due diligence and verification procedures

D. User Responsibilities and Prohibited Conduct

You agree not to:

Create more than one account per person or entity

Use the platform for any unlawful, fraudulent, or abusive purpose

Engage in market manipulation, money laundering, or sanction evasion

Attempt to bypass security mechanisms, exploit bugs, or reverse engineer the platform

Access or use the Services through automated means (except via authorized APIs)

Violation of these restrictions may result in account suspension, termination, legal action, and/or reporting to relevant authorities.

3. Account Registration and Security

A. Registration Requirements

To access the full functionality of NorthcrestCapital’s Services, you must create a verified user account. During registration, you agree to:

Provide accurate, complete, and up-to-date information

Promptly update your information if there are any changes

Undergo Know Your Customer (KYC) and Anti-Money Laundering (AML) verification, as required by law and platform policy

You may not use false identities or provide misleading documentation during the registration process.

B. Account Credentials and Security

You are solely responsible for maintaining the confidentiality and security of your:

Login credentials (e.g., username, password)

Two-factor authentication (2FA) tokens

Account recovery methods

You agree not to:

Share your credentials with anyone

Allow others to access your account

Use another person’s account without express authorization

Any activity conducted through your account is presumed to be yours. If you suspect unauthorized access or a security breach, you must notify us immediately through the secure in-platform communication channels.

C. Single-User Policy

Each user is permitted to maintain only one account unless otherwise authorized in writing by NorthcrestCapital. Creating multiple accounts to bypass restrictions, receive additional benefits, or manipulate the system is strictly prohibited.

D. Account Suspension and Closure

We reserve the right to:

Reject or deny account applications for any reason permitted by law

Suspend or terminate accounts in cases of suspected fraud, policy violations, or regulatory non-compliance

Freeze assets and access in response to legal orders or security threats

You may close your account at any time by submitting a request through the platform. Please note that some data may be retained in accordance with regulatory requirements and our Privacy Policy.

4. Platform Use and Investment Risk

A. Description of Services

NorthcrestCapital provides access to a suite of AI-driven financial technologies, including but not limited to:

Quantitative trading strategies and execution systems

Real-time market analytics and algorithmic insights

Portfolio monitoring and performance reporting tools

Secure access to investment instruments, API integrations, and research content

These Services are provided to support your decision-making but do not constitute financial, tax, or legal advice.

B. No Investment Guarantees

You acknowledge and agree that:

All investments carry inherent risk, including the risk of loss of capital

Past performance is not indicative of future results

NorthcrestCapital does not guarantee any returns, profits, or investment outcomes

The value of assets may fluctuate due to market conditions, political events, or external shocks

You are solely responsible for evaluating the suitability of our Services to your financial situation and risk tolerance.

C. Prohibited Activities

Users may not engage in any of the following:

Use of the platform for price manipulation, front-running, spoofing, or wash trading

Exploiting system vulnerabilities, errors, or unpublicized algorithms

Circumventing usage restrictions, rate limits, or API terms

Interfering with or disrupting other users’ experience or platform operations

Uploading or transmitting malicious code or unauthorized data

We reserve the right to investigate and take enforcement action against any suspicious or abusive behavior.

D. Right to Monitor and Restrict Access

NorthcrestCapital retains the right to:

Monitor all transactions and activities on the platform

Restrict or block access to certain features, accounts, or regions

Adjust system configurations to preserve market integrity, security, and performance

Enforce temporary or permanent suspensions as necessary

Use of the platform is at your own risk. We recommend consulting licensed financial advisors before making investment decisions based on our tools or data.

5. API Access and Integration

NorthcrestCapital provides authorized users and institutions with access to select Services via Application Programming Interfaces (“APIs”). This section outlines the conditions under which API access is granted and the rules that govern its use.

A. API Key Issuance and Use

Access to the API is available only to users who have completed enhanced verification and received explicit approval.

Upon approval, users will be issued a unique API key, which must be securely stored and used solely for permitted purposes.

API keys are non-transferable and tied to your registered account.

Use of our API is subject to all applicable sections of these Terms of Service, including but not limited to platform rules, usage limits, and data protection policies.

B. Permitted Uses

Approved API users may use the API to:

Retrieve real-time and historical market data

Execute trades or portfolio transactions

Access account-specific metrics and analytics

Integrate NorthcrestCapital tools into authorized trading systems or dashboards

All API usage must align with documented specifications and be in the ordinary course of permitted financial activities.

C. Prohibited API Conduct

You may not:

Use the API to scrape data or download excessive content

Circumvent rate limits, access restrictions, or security checks

Reverse-engineer, decompile, or attempt to replicate proprietary features

Share or embed your API key in public code repositories or third-party applications

Use the API for high-frequency operations without prior written consent

We reserve the right to monitor all API usage and disable or revoke access if we detect abuse, excessive load, or non-compliance with our terms.

D. Rate Limits and Enforcement

Each API account is subject to specific call rate limits depending on its usage level and approval tier.

Violations of rate limits may result in throttling, suspension, or termination of access without prior notice.

We may modify rate limits or API endpoints at any time for security, performance, or compliance reasons.

E. Liability Disclaimer

NorthcrestCapital shall not be held liable for:

Downtime, latency, or data inaccuracy caused by API failures

Errors resulting from unauthorized modifications or misuse of the API

Damages or losses arising from third-party dependencies integrated via our API

By using our API, you agree to remain fully responsible for all activity conducted using your API key and for securing all access credentials.

6. Fees, Payments, and Withdrawals

By using NorthcrestCapital’s Services, you agree to the pricing structures, payment obligations, and withdrawal terms outlined below. All financial transactions on the platform are governed by transparent, secure, and compliant procedures.

A. Types of Fees

Depending on your account type and service usage, the following fees may apply:

Management Fees: Charged periodically for portfolio monitoring, reporting, and account maintenance

Performance Fees: Based on realized gains, subject to a predefined benchmark or hurdle rate

Transaction Fees: Charged per trade, conversion, or asset transfer on the platform

Withdrawal/Processing Fees: May apply when transferring assets off-platform or converting into fiat

All fees are clearly disclosed in your account dashboard prior to execution. NorthcrestCapital reserves the right to update its fee schedule, with prior notice.

B. Billing and Payment Terms

Fees may be deducted automatically from your account balance on a daily, weekly, or monthly basis

Certain services may require prepayment or subscription-based billing

You are responsible for ensuring sufficient balance to cover any applicable charges

Invoices and statements are available for download in your account portal

Failure to pay applicable fees may result in account restrictions, service suspension, or legal collection measures.

C. Withdrawals and Processing

You may request withdrawals of eligible assets at any time, subject to the following conditions:

Identity verification and security checks may be required

Withdrawal limits may apply based on account level or asset class

Processing times vary depending on network congestion, asset type, and compliance review

NorthcrestCapital is not liable for delays caused by third-party service providers, blockchain network congestion, or regulatory requirements.

D. Taxes and Reporting

You are solely responsible for:

Calculating, reporting, and paying any applicable taxes associated with your use of the platform

Keeping personal records of profits, losses, and transactions for tax purposes

Complying with tax laws and financial reporting obligations in your jurisdiction

NorthcrestCapital may provide transaction summaries and account statements but does not offer personalized tax advice.

7. Intellectual Property and Content Rights

NorthcrestCapital values the protection of intellectual property and expects users to respect all proprietary content, technologies, and trademarks associated with our platform.

A. Ownership of Platform Content and Technology

All content, features, and technology provided through the Services are the exclusive property of NorthcrestCapital or its licensors, including but not limited to:

Algorithms, trading models, and data analytics engines

Web and mobile interface designs, layouts, and visual elements

Logos, brand names, and trademarks

Research reports, documentation, and marketing materials

Source code, APIs, and machine learning frameworks

These materials are protected under applicable intellectual property laws, including copyright, trademark, and trade secret regulations.

B. Limited License to Use

NorthcrestCapital grants you a non-exclusive, non-transferable, revocable license to:

Access and use the platform for personal or institutional investment purposes

Download and display platform content solely for non-commercial, internal use

Interact with approved APIs and trading tools in compliance with these Terms

This license does not permit you to:

Copy, modify, republish, or distribute platform content for external use

Reverse-engineer, disassemble, or extract underlying source code or algorithms

Remove copyright or proprietary notices from materials

All rights not expressly granted in these Terms are reserved by NorthcrestCapital.

C. User-Generated Content

If you submit or create content on the platform (e.g., portfolio labels, shared analytics, feedback), you:

Grant NorthcrestCapital a worldwide, royalty-free, sublicensable license to use, reproduce, adapt, and display that content

Represent that you have the legal right to share such content and that it does not infringe upon any third-party rights

We reserve the right to remove or restrict any user-generated content that violates these Terms, applicable law, or our platform policies.

D. Infringement and Enforcement

We take intellectual property violations seriously. If you believe your rights have been infringed upon:

Please contact us through the platform’s internal reporting mechanism

We will investigate and take appropriate action, which may include removing content, suspending accounts, or pursuing legal remedies

Unauthorized use of our intellectual property may result in civil liability, criminal prosecution, or both.

8. Disclaimers and Limitation of Liability

NorthcrestCapital provides access to advanced financial tools and services, but it does not guarantee results or assume liability for market outcomes. This section outlines key disclaimers and the limits of our legal responsibilities.

A. General Disclaimers

You understand and agree that:

The Services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

We make no guarantees regarding the accuracy, timeliness, completeness, or performance of any data, insights, models, or algorithms provided.

We do not offer financial, tax, or legal advice. Any data, commentary, or analytics provided is for informational purposes only and should not be relied upon for making investment decisions.

Use of any investment strategy, signal, or tool on our platform is at your own risk.

B. Investment Risk Disclaimer

Investing in financial markets involves substantial risk of loss.

Past performance of any strategy, asset, or model does not guarantee future results.

NorthcrestCapital is not responsible for user trading decisions, losses, or missed opportunities, even if based on platform-provided data or recommendations.

C. Third-Party Content and Links

Our Services may contain:

Links to external websites, news feeds, research, or third-party APIs

Content provided by third-party partners, affiliates, or data providers

We do not control or endorse third-party content and disclaim all liability related to your use of such materials.

D. Limitation of Liability

To the maximum extent permitted by law, NorthcrestCapital and its affiliates shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, data, business, or goodwill

Service interruptions, technical failures, or unauthorized access to user accounts

Errors in transmission, delays, or misinterpretation of data

Our total cumulative liability for any claims arising from or related to these Terms or your use of the Services shall not exceed the total amount of fees paid by you to NorthcrestCapital in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow limitations on certain liabilities, so some of the above limitations may not apply to you.

9. Termination and Enforcement

NorthcrestCapital reserves the right to suspend, restrict, or terminate access to its Services under specific conditions to maintain platform integrity, legal compliance, and user safety.

A. Termination by NorthcrestCapital

We may suspend or terminate your access to the Services at any time, with or without notice, if we determine that you have:

Violated these Terms of Service, applicable laws, or regulatory standards

Engaged in fraudulent, abusive, or unlawful activity

Failed to complete identity verification or provided false information

Used automated systems or scripts in an unauthorized or disruptive manner

Created risk to other users, our platform, or market integrity

Termination may involve:

Disabling your access credentials

Freezing pending transactions or asset transfers

Initiating investigations or notifying legal authorities (where appropriate)

B. Voluntary Account Closure

You may close your account at any time through the platform settings. Upon closure:

Any remaining funds or assets may be subject to withdrawal conditions and identity verification

Certain data will be retained as required by law or for dispute resolution

You remain responsible for any outstanding obligations, including unpaid fees or legal liabilities

C. Survival of Terms

Termination of your account does not affect the validity of the following surviving provisions:

Section 7: Intellectual Property and Content Rights

Section 8: Disclaimers and Limitation of Liability

Section 9: Termination and Enforcement

Section 10: Governing Law and Dispute Resolution

These terms will continue to apply even after account deactivation or deletion.

D. Enforcement and Remedies

NorthcrestCapital reserves all rights to:

Take legal action in response to violations of these Terms

Cooperate with regulatory bodies, law enforcement, and affected parties

Seek injunctive relief, damages, or other remedies permitted by law

We are committed to maintaining a secure, compliant, and trustworthy environment for all users. Any abuse of our systems will be addressed swiftly and appropriately.

10. Governing Law, Disputes, and Changes

This section outlines the legal framework under which these Terms are governed, the process for resolving disputes, and our right to modify the Terms.

A. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, under the regulatory scope of Money Services Business (MSB) registration. All legal matters will be interpreted without regard to conflict-of-law principles.

Your use of NorthcrestCapital’s Services confirms your agreement to this jurisdictional framework.

B. Dispute Resolution

If a dispute arises between you and NorthcrestCapital, we encourage you to contact our support team via the platform’s secure messaging center as a first step.

If no informal resolution is reached, the following formal procedures apply:

Arbitration Agreement: Any unresolved dispute or claim shall be submitted to binding arbitration, conducted by a recognized arbitration institution under its applicable rules.

Venue: Arbitration will be conducted in a neutral jurisdiction within the United States.

Exclusions: NorthcrestCapital may still seek injunctive or equitable relief in any competent court if your conduct threatens platform integrity, IP, or user safety.

Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class action or class arbitration.

C. Updates to Terms

We reserve the right to amend these Terms at any time. If changes are made:

A revised version will be published on our official platform

The “Effective Date” at the top of this document will be updated

We will notify users of material changes through in-app alerts, banners, or platform messages

Continued use of our Services after changes are published constitutes acceptance of the updated Terms.

We recommend reviewing these Terms periodically to remain informed of your rights and obligations.